We are currently experiencing high email volume and we would like to apologise as there will be some delay responding to your enquiry sent to us via our e-mail. Our current email response time is between 24 to 48 hours. Alternatively, for password and sign-in issues, you may try our self-service option via Sign-In Helper.

Reset your browser back to default settings

If you've tried all the options in our browser troubleshooting article and Yahoo still isn't working, resetting your browser resolves most issues. When you reset your browser, it deletes your bookmarks, removes enhancements, and clears temporary internet files. If the issue persists after resetting your settings and only occurs in one browser, contact the browser developer for further support.

  Important - Be sure to save a copy of your bookmarks before you reset the browser.