Why do I need to provide recovery contact info?

Here's why it's important to have a recovery email address and mobile number in your account:

  • If you forget your password, use the Sign-in Helper to recover your account using your recovery phone or email.
  • You can use a cell number to receive a verification code for a secure, password-free sign in.
  • Yahoo includes your recovery email when sending a notification of changes made to your account.
  • Get a recovery code or link sent to your alternate email address if you don't have your phone or a current number on file.
  • Get a recovery code or link sent to your cell phone if you forget your password or sign in from an unfamiliar place.