Fix problems with New Mail

New Mail is designed with ease, efficiency, and reliability in mind. If something's not working like it's supposed to, you can use this guide to fix it.

Disable ad blocking software specifically for the Mail website

Ad blockers add code into your inbox in order to block ads, which can negatively impact email performance and functionality. You can whitelist Yahoo7 Mail to avoid these issues.

The website, buttons, or menus aren't working or are slow

Can't sign in or have security concerns

Can't send or receive emails

Email or contacts are missing

Scroll bars are missing on Mac

  1. Click the Apple menu Image of the Apple menu icon..
  2. Click System Preferences.
  3. Click General.
  4. Beside "Show scroll bars," click Always.